1. Acceptance of Terms
These Terms govern access to and use of this website, its quote-request tools, and related communications. If you do not agree with them, please do not use the website.
Submitting a quote request, selecting a preferred date, receiving an estimate, or scheduling an assessment does not authorize home-improvement work and does not by itself create or replace a home-improvement contract. Where required by law, work proceeds only under a separate, completed, signed written agreement with all required disclosures and cancellation notices. Nothing in these Terms waives any right or remedy that cannot lawfully be waived.
2. Business Identity & License
Services advertised on this website are offered by Repair ASAP LLC. The company holds New York City Department of Consumer and Worker Protection (DCWP) Home Improvement Contractor License No. 2137199-DCWP. You can verify the license with NYC DCWP.
This Home Improvement Contractor license does not cover plumbing, electrical or gas work, and Repair ASAP LLC does not perform that work: it is done by a NYC Licensed Master Plumber or Licensed Master Electrician. We tell you from your photos when a job needs one.
3. Services Provided
Repair ASAP LLC provides on-site handyman services in Manhattan, Brooklyn, Queens and Staten Island. Our services include, but are not limited to:
- Appliance installation on existing hookups (plug-in units) and appliance repair help
- Furniture assembly
- TV mounting and wall hanging
- Window AC installation and cleaning
- Like-for-like faucet, toilet and sink replacement on the existing shut-off valves and drain, with no piping changes
- General mounting and wall repair
- Indoor painting and drywall finishing
- Minor tiling and backsplash
Some services may be performed by trusted subcontractors under our supervision.
4. Scheduling & Estimates
All service appointments must be scheduled in advance.
Remote Estimates (Free)
We offer free, non-binding remote estimates based on information, photos, or descriptions you provide via phone, email, or our website.
On-Site Assessment Visit
For an on-site assessment or diagnosis, an On-Site Assessment Fee of $99 (plus sales tax) applies. This fee covers travel to your location, time on-site, inspection and documentation. It is an assessment, not work: no repair, installation or assembly is performed for it.
If you approve work quoted during that visit, the $99 On-Site Assessment Fee is credited toward that approved work when it is done within 30 days of the assessment — longer when agreed in writing in advance (for example, when you plan the work for two months later). For example, a $150 job after a $99 assessment means you pay the $51 difference plus tax.
Work Minimum
Work performed on a visit is subject to a $150 work minimum. This is the lowest total we charge once any repair, installation or assembly is carried out. A $99 On-Site Assessment Fee credited toward approved work done within 30 days, as described above, counts toward it. Hourly work is billed at $125/hour with a 2-hour minimum ($250) where an hourly rate is quoted.
Final Pricing
All on-site quotes require your approval before work begins. Final pricing may vary based on actual site conditions and the mutually agreed scope of work. Any changes to scope or price will be discussed and approved by you before additional work is performed. Quoted figures are for labor unless stated otherwise; materials and parts are separate, and prices are plus NY sales tax where applicable, at the rate for the service address.
Approving a website estimate or appointment request does not authorize work. Before covered work begins, the parties must separately approve the final scope and price and enter any written home-improvement contract required by law.
5. Cancellations
Please provide at least 24 hours' notice to cancel or reschedule. Same-day cancellations (less than 24 hours' notice) may be subject to a cancellation fee (typically $50).
This appointment policy does not limit any statutory right to cancel a home-improvement contract, including an applicable three-business-day cancellation period. No cancellation fee applies when exercising an applicable statutory cancellation right.
6. Payment
- Payment is due upon completion of the work unless otherwise agreed in writing.
- We accept Cash, Zelle, Venmo, Credit/Debit Card, Check, Apple Pay, and Google Pay.
- No upfront payment is required for standard jobs.
Non-payment may result in service suspension and/or legal collection procedures.
7. Warranty
Repair ASAP LLC does not offer a separate warranty or guarantee on labor or parts. The law requires home-improvement work to be performed in a skillful and competent manner. If you believe any of our work was not, contact us at info@asap.repair or +1 (775) 310-7770. Materials, fixtures and appliances carry their manufacturers' warranties, if any — ask us for the manufacturer's warranty before purchase. Nothing in this statement limits your rights under applicable law. Work completed before September 28, 2026 keeps the guarantee stated in its contract or invoice.
8. Limitation of Liability
Repair ASAP LLC carries general liability insurance. To the fullest extent permitted by law, our liability is limited as follows:
- We are not liable for indirect, incidental, or consequential damages
- We are not liable for issues caused by pre-existing conditions in your property
- We are not liable for delays due to traffic, weather, illness, or other events beyond our control
To the fullest extent permitted by law, our maximum liability is limited to the amount paid for the specific service in question. Nothing in this section limits any right or remedy that cannot lawfully be limited or waived.
9. Client Responsibilities
When using the website, communicating about a quote, or arranging a separately confirmed visit, you agree to:
- Provide accurate and truthful information when booking
- Ensure a safe, hazard-free workspace
- Secure pets, valuables, and personal belongings before technician arrival
- Refrain from abusive, harassing, or threatening behavior toward staff
10. Property Access
For a separately confirmed visit, you must provide our technicians reasonable access to the work area. You are responsible for ensuring the work area is accessible and free of obstructions. Please inform us of any building access requirements (doorman, key pickup, etc.) in advance.
11. Intellectual Property
All content on this website — including text, images, logos, and design — is the property of Repair ASAP LLC and protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without prior written permission.
12. Website Use
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to any part of the website
- Submit false or misleading information through our contact forms
13. Third-Party Links
Our website may contain links to third-party websites (e.g., Google Reviews, Yelp). We are not responsible for the content, policies, or practices of these external sites.
14. Governing Law
These Terms of Service are governed by the laws of the State of New York. All disputes shall be resolved in courts located in New York State.
15. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of any revised terms.
16. Contact Us
If you have questions about these Terms of Service, contact us:
- Email: info@asap.repair
- Phone: +1 (775) 310-7770
- Business Address: 99-60 64th Ave, Rego Park, NY 11374
- Mailing Address: 350 Northern Blvd Ste 324 #1412, Albany, NY 12204