Terms of Service

1. Acceptance of Terms

By accessing or using our website or services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

Repair ASAP LLC provides on-site handyman services in NYC and nearby areas. Our services include, but are not limited to:

• Appliance installation and repair
• Furniture assembly
• TV mounting
• Window AC installation and cleaning
• Plumbing and electrical help
• General mounting and wall repair
• Indoor painting and light carpentry
• Outdoor furniture builds

Some services may be performed by trusted subcontractors under our supervision.

3. Scheduling and Estimates

All service appointments must be scheduled in advance.

Remote Estimates (Free)

We offer free, non-binding remote estimates based on information, photos, or descriptions you provide via phone, email, or our website.

On-Site Visits & Initial Service Fee

For an on-site assessment, diagnosis, or to perform pre-agreed very minor tasks, an Initial On-Site Service Fee of $99 applies. This fee covers travel to your location and initial time on-site.

If you approve a larger scope of work quoted during this visit, the $99 Initial On-Site Service Fee will be credited toward the total cost of that approved job.

Final Pricing

All on-site quotes for work beyond the scope covered by the Initial On-Site Service Fee require your approval before work begins. Final pricing may vary based on actual site conditions and the mutually agreed scope of work. Any changes to scope or price will be discussed and approved by you before additional work is performed.

4. Payments

Payment is due immediately upon completion of service unless otherwise agreed in writing. We accept:

• Cash
• Check
• Zelle
• Card (via Stripe — a 2.9% + $0.30 transaction fee applies and is paid by the client)

Non-payment may result in service suspension and/or legal collection procedures.

5. Cancellations

Please provide at least 24 hours’ notice to cancel or reschedule. Same-day cancellations (less than 24 hours’ notice) may be subject to a cancellation fee (typically $50).

6. Workmanship & Parts Guarantees

Workmanship Guarantee (1 Year)

We provide a 1-year workmanship guarantee on labor performed by our technicians. This covers defects in the installation or repair service provided.

This guarantee does not cover:

• Normal wear and tear
• Damage resulting from misuse, abuse, accidental damage, or negligence by any party other than Repair ASAP LLC
• Issues arising from underlying system defects or pre-existing conditions not addressed by our service
• Parts or materials not provided by Repair ASAP LLC

Parts Guarantee (60 Days)

Parts and materials supplied and installed by Repair ASAP LLC are guaranteed against manufacturing defects for sixty (60) days from the date of service completion.

This parts guarantee is void if failure or damage is due to any of the exclusions listed under the workmanship guarantee or issues unrelated to the intrinsic quality of the supplied part. Our sole obligation under this parts guarantee will be to replace the defective part we supplied. Labor for replacement may be subject to standard charges if outside the original 1-year workmanship guarantee period.

To make a claim, contact us promptly with details of the issue and your original service record.

7. Limitation of Liability

Repair ASAP LLC is not liable for:

• Indirect, incidental, or consequential damages
• Issues caused by pre-existing conditions in your property
• Delays due to traffic, weather, illness, or other events beyond our control

Our maximum liability is limited to the amount paid for the specific service in question.

8. Client Responsibilities

By using our services, you agree to:

• Provide accurate and truthful information when booking
• Ensure a safe, hazard-free workspace
• Secure pets, valuables, and personal belongings before technician arrival
• Refrain from abusive, harassing, or threatening behavior toward staff

9. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of any revised terms.

10. Governing Law

These Terms are governed by the laws of the State of New York. All disputes shall be resolved in courts located in New York State.

11. Contact Us

Repair ASAP LLC

Email: info@asap.repair

Phone: +1 (775) 310-7770

Business Address: 99-60 64th Ave, Rego Park, NY 11374

Mailing Address: 350 Northern Blvd Ste 324 #1412, Albany, NY 12204