Effective Date: March 19, 2025
Company Name: Repair ASAP LLC
Website: https://asap.repair
Contact Email: info@asap.repair
1. Acceptance of Terms
By accessing or using our website or services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
2. Services Provided Repair ASAP LLC provides on-site handyman services in NYC and nearby areas. Our services include, but are not limited to: Appliance installation and repair Furniture assembly TV mounting Window AC installation and cleaning Plumbing and electrical help General mounting and wall repair Indoor painting and light carpentry Outdoor furniture builds Some services may be performed by trusted subcontractors under our supervision.
3. Scheduling and Estimates
All service appointments must be scheduled in advance. Remote Estimates: We offer free, non-binding remote estimates based on information, photos, or descriptions you provide via phone, email, or our website. This is often the quickest way to get an initial understanding of potential costs. On-Site Visits & Initial Service Fee: For an on-site assessment, diagnosis, or to perform pre-agreed very minor tasks, an Initial On-Site Service fee of $99 (ninety-nine US dollars) applies. This fee covers the technician's travel to your location and their initial time on-site. If you approve a larger scope of work quoted by the technician during this visit, the $99 Initial On-Site Service fee will be credited towards the total cost of that approved job. Final Pricing: All on-site quotes for work beyond the scope covered by the Initial On-Site Service fee are subject to your approval before such work begins. Final pricing for any service may vary based on actual site conditions and the mutually agreed-upon scope of work. Any changes to the scope or price will be discussed and approved by you before additional work is performed.
4. Payments
Payment is due immediately upon completion of service, unless otherwise agreed in writing. We accept payment via: Cash Check Zelle Card (via Stripe – a 2.9% + $0.30 transaction fee applies and is paid by the client). Non-payment may result in service suspension and/or legal collection procedures.
5. Cancellations
Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Same-day cancellations (less than 24 hours notice) may be subject to a cancellation fee. (As per our Knowledge Base, this fee is typically $50).
6. Workmanship Guarantee
We provide a 1-year workmanship guarantee on all labor performed by our technicians. This guarantee covers defects in the installation or repair service provided. This workmanship guarantee does not cover:
- Normal wear and tear;
- Damage resulting from misuse, abuse, accidental damage, or negligence by any party other than Repair ASAP LLC;
- Issues arising from underlying system defects or pre-existing conditions not addressed by our service;
- Parts or materials not provided by Repair ASAP LLC.
Parts Guarantee: Parts and materials supplied and installed by Repair ASAP LLC are guaranteed against manufacturing defects for a period of sixty (60) days from the date of service completion. This parts guarantee is void if failure or damage is due to any of the exclusions listed under the workmanship guarantee, or issues unrelated to the intrinsic quality of the supplied part itself. Our sole obligation under this parts guarantee will be to replace the defective part we supplied; labor for replacement may be subject to standard charges if outside the initial 1-year workmanship guarantee period for the original installation. To make a claim under either guarantee, please contact us promptly with details of the issue and your original service record.
7. Limitation of Liability
Repair ASAP LLC is not liable for: Indirect, incidental, or consequential damages Issues caused by pre-existing conditions in your property Delays due to traffic, weather, illness, or other events beyond our control Our maximum liability is limited to the amount paid for the specific service in question.
8. Client Responsibilities
By using our services, you agree to: Provide accurate and truthful information when booking Ensure a safe, hazard-free workspace Secure pets, valuables, and personal belongings before technician arrival Refrain from abusive, harassing, or threatening behavior toward staff
9. Changes to Terms
We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of any revised terms.
10. Governing Law
These Terms are governed by the laws of the State of New York. All disputes shall be resolved in courts located in New York State.
11. Contact Information
If you have any questions regarding these Terms, please reach out to us:
Email: info@asap.repair
Phone: +1 (775) 310-7770
Mailing Address: Repair ASAP LLC 350 Northern Blvd Ste 324 #1412
Albany, NY 12204