FAQ & Knowledge Base

Pricing, Service Areas, Warranties, and everything else you need to know.

🛡️ Fully Insured

Quick Answers

💰 Free remote estimate?

Yes! Send photos + description. No charge.

🔧 Initial on-site assessment?

$99 (credited toward larger jobs if approved).

🧰 Minimum labor (working visit)

$150+ when work is performed. Materials extra.

📍 Where do you work?

NYC (except Bronx) + Western Long Island.

🛡️ Warranty?

1 year labor. 60 days parts (if supplied by us).

💳 Payment?

Pay after job. Cash / Check / Zelle / Card.

⚡ Emergency available?

Yes, +$30–80 rush fee (when available).

Estimates & Fees

We recommend starting with a free remote estimate. This is the quickest way to get an initial understanding of costs.

  • Send photos + short description via chat, form, or email
  • We'll provide an estimate at no charge
  • No obligation to proceed

When does it apply? If a remote estimate isn't possible, or you prefer an on-site assessment.

What's included:

  • Technician travel to your location
  • On-site assessment and detailed quote
  • Or completion of very minor pre-agreed quick tasks (few minutes)

✓ If you approve a larger job based on our on-site quote, the $99 fee is fully credited toward the total.

When actual work is performed (not just assessment), the minimum labor charge is $150+ per visit.

  • Covers labor per visit
  • Materials are additional
  • Final price depends on complexity, access, wall type, and time required
  • Materials provided by us: Cost + 20–50% markup (covers sourcing & delivery)
  • Emergency / same-day: +$30–$80
  • Travel fee (outside core area): +$30–$80
  • Card payment (Stripe): 2.9% + $0.30 transaction fee
  • Parking/tolls: May apply if unavoidable

Services & Pricing (Starting From)

Note: Starting prices listed below apply when bundled with other tasks. A $150 minimum labor charge may apply for standalone visits.

ServiceStarting From
Shower/Tub Caulking$105
Minor Fixture Replacement$120
Leaky Faucet Repair$125
Bathroom Sink Drain Cleaning$130
Toilet Tank Repair$140
Minor Leak Repair (Under sink)$145
Toilet Unclogging$150
Kitchen Sink Drain Cleaning$190

We do: Leaky faucets, clogged drains, minor toilet repairs, fixture swaps, visible leak repair.

We don't: Main line repairs, pipe rerouting, work requiring Licensed Master Plumber.

ServiceStarting From
Curtain Rod Hanging$85
Floating Shelf Hanging$90
TV Mounting (≤55")$120
Gallery Wall / Multiple Frames$130
TV Mounting (>55")$150

Wall type and cable concealment affect final price.

⚡ Special: Installed in 24h or labor is free! (terms apply)

ServiceStarting From
Standard AC Install$120
Remove Old & Install New$140
Heavy Units (>100 lb)$150
Weatherproofing & Insulation+$40
Window Frame Reinforcement+$50

See Service Conditions for 24h guarantee terms.

ServiceStarting From
Small Hole Repair$100
Medium Patch (1–2 sq ft)$140
Corner/Ceiling Patch$150

Full prep for paint included.

ServiceStarting From
Desk/Bookcase$120
Dresser/Cabinet$130
Bed Assembly$140
Outdoor Furniture Set$150
Dining Table & Chairs$160

IKEA and all brands. Complex units may cost more.

ServiceStarting From
Interior Door Adjustment$110
Custom Minor Carpentry$125
Baseboard/Trim Repair$130
Small Shelf/Furniture Fix$140
ServiceStarting From
Tile Patch (1–3 tiles)$120
Regrouting$180
Accent Strip$290
Small Backsplash (6–8 ft)$350
Medium Backsplash (8–12 ft)$450
ServiceStarting From
Touch-ups / Doors$180
Accent Wall$300
Room Walls (standard bedroom)$420
Room + Ceiling + Trim$650

Premium paints unless client supplies. Color matching included.

Booking & Policies

  1. Contact us — Chat / Online Form / Phone / Email
  2. Describe your problem — Details + photos help a lot!
  3. Get confirmation — SMS or email with time/window, address and key details
  4. Technician arrives — Within 24 hours for AC (or it's free!)*
  5. Pay after job is done — No prepayment required

*24-hour guarantee subject to conditions. See Service Conditions.

  • Free cancellation: 24+ hours in advance
  • Late cancellation fee: $50 (less than 24 hours notice)
  • Rescheduling: Free if 24+ hours in advance
  • Arrival time: Preferred window/exact time can be requested; accommodated when possible

No prepayment required. Payment is due immediately upon completion.

  • Cash
  • Check
  • Zelle
  • Card via Stripe (2.9% + $0.30 fee applies)
  • Apple Pay / Google Pay (via Stripe)
  • Repeat customer: 10% off second and subsequent services within one year
  • Bulk booking: 15% off when multiple distinct services are booked for the same visit
  • Referral: $20 off for both after referred customer completes first job

Discounts apply to labor cost only. Materials not included.

By providing your phone number, you consent to receive transactional SMS (confirmations, reminders, service updates).

  • Message frequency may vary
  • Standard message & data rates may apply
  • Reply STOP to opt out, HELP for help
  • Consent is not a condition of purchase
  • Work in the Bronx (currently)
  • Major construction / gut renovations
  • Permitted electrical & plumbing (new circuits, sewer lines)
  • Roof work
  • Window glass replacement
  • Appliance installation requiring 240V specialized setup
  • Work outside NYC / Western LI area

Not sure? Contact us and we'll let you know!

Warranty, Prep & More

✓ What IS covered:

  • Labor warranty: 1 year workmanship guarantee on all labor
  • Parts warranty: 60 days (only if supplied by us)

✗ What is NOT covered:

  • Normal wear and tear
  • Misuse, abuse, or accidental damage
  • Pre-existing conditions
  • Client-supplied parts/materials
  • Third-party damage

See full details: Service Conditions and Terms of Service

  • Clear the work area
  • Have materials ready (if you're providing them)
  • Send entry instructions (door code, elevator rules)
  • Notify doorman/security in advance
  • Keep pets away from the work area
  • Secure valuables and personal belongings

Yes! Repair ASAP LLC is fully insured:

  • General Liability Insurance
  • Workers' Compensation

We perform tasks that typically don't require NYC Licensed Master trades. For permitted work (major electrical/plumbing), we can recommend licensed professionals.

Our AI assistant (ChatLLM by Abacus.AI) helps with customer service 24/7.

  • Purpose: Instant answers, booking help, 24/7 intake, photo-based preliminary guidance
  • Photos: Upload photos in chat for faster, more accurate estimates
  • Human help: If the bot can't help, it connects you to an operator
  • Privacy: Secure and used only for service assistance. See Privacy Policy
📄 Full FAQ Text (for AI, accessibility & screen readers)

About Repair ASAP LLC

What is Repair ASAP LLC? Repair ASAP LLC is a trusted, fully insured handyman company in New York City. We provide fast home repair and installation services, with a 1-year workmanship guarantee on labor.

Service area: Manhattan, Brooklyn, Queens, Staten Island, Western Long Island (Nassau County). We do NOT currently serve the Bronx.

Business hours: Mon–Fri 9 AM–7 PM, Sat 10 AM–4 PM, Sun closed.

Contact: Phone/Text: +1 (775) 310-7770. Email: info@asap.repair. Website: https://asap.repair

Address: 99-60 64th Ave, Rego Park, NY 11374. Mailing (Legal): 350 Northern Blvd Ste 324 #1412, Albany, NY 12204.

Estimates & Fees

Free remote estimate: Yes! Send photos + description via chat, form, or email. No charge, no obligation.

Initial on-site service fee: $99. Applies if remote estimate isn't possible or you prefer on-site assessment. Includes: technician travel, on-site assessment and detailed quote, or completion of very minor pre-agreed quick tasks. If you approve a larger job, the $99 is fully credited toward total.

Minimum labor per working visit: $150+ (when actual work is performed). Materials are additional.

Materials markup: Cost + 20–50% if supplied by us (covers sourcing & delivery).

Emergency/same-day surcharge: $30–$80.

Travel fee (outside core area): $30–$80.

Card payment fee (Stripe): 2.9% + $0.30 transaction fee.

Warranty

Labor warranty: 1 year workmanship guarantee on all labor.

Parts warranty: 60 days on parts only if supplied by us.

Exclusions: Client-supplied parts/materials, normal wear & tear, misuse, abuse, accidental damage, pre-existing conditions, third-party damage.

Payments

Prepayment required: No. Payment is due immediately upon completion.

Methods accepted: Cash, Check, Zelle, Card (via Stripe), Apple Pay (via Stripe), Google Pay (via Stripe).

Cancellation Policy

Free cancellation: 24+ hours in advance.

Late cancellation fee: $50 if canceled with less than 24 hours notice.

SMS Policy

By providing your phone number, you consent to receive transactional SMS (confirmations, reminders, service updates). Message frequency may vary. Standard message & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.

Services & Starting Prices

Plumbing Help: Shower/Tub Caulking $105, Minor Fixture Replacement $120, Leaky Faucet Repair $125, Bathroom Sink Drain Cleaning $130, Toilet Tank Repair $140, Minor Leak Repair $145, Toilet Unclogging $150, Kitchen Sink Drain Cleaning $190.

Mounting & Hanging: Curtain Rod $85, Floating Shelf $90, TV ≤55" $120, Gallery Wall $130, TV >55" $150.

Window AC: Standard Install $120, Remove & Install $140, Heavy Units $150. Special: 24h install or labor free (terms apply).

Drywall Repair: Small Hole $100, Medium Patch $140, Corner/Ceiling $150.

Furniture Assembly: Desk/Bookcase $120, Dresser/Cabinet $130, Bed $140, Outdoor Set $150, Dining Table & Chairs $160.

Minor Carpentry: Door Adjustment $110, Custom Carpentry $125, Baseboard/Trim $130, Shelf/Furniture Fix $140.

Tiling: Tile Patch $120, Regrouting $180, Accent Strip $290, Small Backsplash $350, Medium Backsplash $450.

Interior Painting: Touch-ups/Doors $180, Accent Wall $300, Room Walls $420, Room+Ceiling+Trim $650.

What We Do NOT Do

Work in the Bronx, major construction/gut renovations, permitted electrical/plumbing (new circuits, sewer lines), roof work, window glass replacement, appliance installation requiring 240V specialized setup, work outside NYC/Western LI area.

Discounts

Repeat customer: 10% off second and subsequent services within one year (labor only).

Bulk booking: 15% off labor when multiple distinct services booked for same visit.

Referral: $20 off for both after referred customer completes first job (labor only).

Insurance & Licensing

Fully insured: General Liability and Workers' Compensation. We perform tasks that typically don't require NYC Licensed Master trades. For permitted work, we can recommend licensed professionals.

AI Chatbot

ChatLLM (Abacus.AI) provides instant answers, booking help, 24/7 intake, and photo-based preliminary guidance. Photo uploads supported. Handoff to human available. Secure and used only for service assistance.

Still Have Questions?

We're happy to help — reach out anytime!

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